Windows Mobile ActiveSync Diagnostic Report
If ActiveSync cannot receive data through Port 990
A computer uses logical connections called "ports" to pass data into and out of the computer. ActiveSync uses port 990 to send its data into the computer. If the Troubleshooter for ActiveSync detects data being blocked, follow these steps:
Check the Windows Mobile powered device display for any messages and respond to them before continuing
Ensure that the computer and the device are set up to use USB connections for ActiveSync:
In ActiveSync on the computer: On the File menu, click Connection Settings and select the Allow USB connections check box.
In ActiveSync on your device: Click Menu > Connections and select the Synchronize all PCs using this connection check box.
Ensure that the device is connected to the computer using the USB cable that came with the device.
If you have an Internet firewall tool, ensure that it is set up to allow ActiveSync connections.
If these steps do not resolve the problem, follow the steps in Switching the USB connection protocol.
互換性のスキャン 状態: 終了
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RNDIS/シリアル ドライバのスキャン 状態: 終了
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ネットワーク構成のスキャン 状態: 終了
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デバイスのスキャン 状態: 終了
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インストールされたファイアウォールのスキャン 状態: 終了
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TCP/IP ポート 990 のスキャン 状態: 終了
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エラー コードのスキャン 状態: 終了
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ActiveSync Troubleshooting Utility version: 4.2.4876.0
Date/Time: 2009/09/30-10:40:20.715
Analysis started
Operating system has been qualified as Windows XP (Home or Professional) SP1 or greater
Current operating system is supported
Current version of IE is supported
ActiveSync version found is 4.2.4876
Outlook 2003 found
Current version of Outlook is supported
Exchange server found in Outlook profile 1de6
Connection to Exchange server okay
PC is qualified
RNDIS driver has been detected.
Net start - %s
Net start - 次の Windows サービスが開始されています:
Net start -
Net start - Application Layer Gateway Service
Net start - Background Intelligent Transfer Service
Net start - COM+ Event System
Net start - Computer Browser
Net start - Cryptographic Services
Net start - DCOM Server Process Launcher
Net start - DHCP Client
Net start - DNS Client
Net start - Event Log
Net start - Google Updater Service
Net start - IIS Admin
Net start - IPSEC Services
Net start - Machine Debug Manager
Net start - Net Logon
Net start - Network Connections
Net start - Network Location Awareness (NLA)
Net start - NT LM Security Support Provider
Net start - OfficeScan NT Listener
Net start - OfficeScanNT RealTime Scan
Net start - Plug and Play
Net start - Print Spooler
Net start - Protected Storage
Net start - Remote Access Connection Manager
Net start - Remote Procedure Call (RPC)
Net start - Remote Registry
Net start - Security Accounts Manager
Net start - Server
Net start - sfaegsrv
Net start - sfdevctl
Net start - sfprtsv
Net start - sfrsv
Net start - Shell Hardware Detection
Net start - SMS Agent Host
Net start - SQL Server (MSSQLSERVER)
Net start - SQL Server Agent (MSSQLSERVER)
Net start - SSDP Discovery Service
Net start - System Event Notification
Net start - System Restore Service
Net start - Task Scheduler
Net start - TCP/IP NetBIOS Helper
Net start - Telephony
Net start - Telnet
Net start - Terminal Services
Net start - VNC Server
Net start - Windows Audio
Net start - Windows Firewall/Internet Connection Sharing (ICS)
Net start - Windows Image Acquisition (WIA)
Net start - Windows Management Instrumentation
Net start - Windows Time
Net start - Windows User Mode Driver Framework
Net start - Wireless Zero Configuration
Net start - Workstation
Net start - World Wide Web Publishing
Net start - 自動更新
Net start -
Net start - コマンドは正常に終了しました。
Net start -
Dumping Route information
Route - ===========================================================================
Route - Interface List
Route - 0x1 ........................... MS TCP Loopback interface
Route - 0x2 ...00 14 85 86 e8 84 ...... Intel(R) PRO/100 VE Network Connection - パケット スケジューラ ミニポート
Route - 0x110004 ...80 00 60 0f e8 00 ...... Windows Mobile-based Device #2
Route - ===========================================================================
Route - ===========================================================================
Route - Active Routes:
Route - Network Destination Netmask Gateway Interface Metric
Route - 0.0.0.0 0.0.0.0 172.16.13.254 172.16.13.204 20
Route - 127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
Route - 169.254.2.0 255.255.255.0 169.254.2.2 169.254.2.2 30
Route - 169.254.2.2 255.255.255.255 127.0.0.1 127.0.0.1 30
Route - 169.254.255.255 255.255.255.255 169.254.2.2 169.254.2.2 30
Route - 172.16.13.0 255.255.255.0 172.16.13.204 172.16.13.204 20
Route - 172.16.13.204 255.255.255.255 127.0.0.1 127.0.0.1 20
Route - 172.16.255.255 255.255.255.255 172.16.13.204 172.16.13.204 20
Route - 224.0.0.0 240.0.0.0 169.254.2.2 169.254.2.2 30
Route - 224.0.0.0 240.0.0.0 172.16.13.204 172.16.13.204 20
Route - 255.255.255.255 255.255.255.255 169.254.2.2 169.254.2.2 1
Route - 255.255.255.255 255.255.255.255 172.16.13.204 172.16.13.204 1
Route - Default Gateway: 172.16.13.254
Route - ===========================================================================
Route - Persistent Routes:
Route - None
Dumping Ipconfig information
Ipconfig -
Ipconfig - Windows IP Configuration
Ipconfig -
Ipconfig - Host Name . . . . . . . . . . . . : m032785
Ipconfig - Primary Dns Suffix . . . . . . . : dm-test.ad.test.co.jp
Ipconfig - Node Type . . . . . . . . . . . . : Hybrid
Ipconfig - IP Routing Enabled. . . . . . . . : No
Ipconfig - WINS Proxy Enabled. . . . . . . . : No
Ipconfig - DNS Suffix Search List. . . . . . : dm-test.ad.test.co.jp
Ipconfig - ad.test.co.jp
Ipconfig - test.co.jp
Ipconfig - co.jp
Ipconfig -
Ipconfig - Ethernet adapter ローカル エリア接続:
Ipconfig -
Ipconfig - Connection-specific DNS Suffix . :
Ipconfig - Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Ipconfig - Physical Address. . . . . . . . . : 00-14-85-86-E8-84
Ipconfig - Dhcp Enabled. . . . . . . . . . . : No
Ipconfig - IP Address. . . . . . . . . . . . : 172.16.13.204
Ipconfig - Subnet Mask . . . . . . . . . . . : 255.255.255.0
Ipconfig - Default Gateway . . . . . . . . . : 172.16.13.254
Ipconfig - DNS Servers . . . . . . . . . . . : 172.16.250.7
Ipconfig - 172.16.250.11
Ipconfig - Primary WINS Server . . . . . . . : 172.16.250.1
Ipconfig -
Ipconfig - Ethernet adapter ローカル エリア接続 4:
Ipconfig -
Ipconfig - Connection-specific DNS Suffix . :
Ipconfig - Description . . . . . . . . . . . : Windows Mobile-based Device #2
Ipconfig - Physical Address. . . . . . . . . : 80-00-60-0F-E8-00
Ipconfig - Dhcp Enabled. . . . . . . . . . . : Yes
Ipconfig - Autoconfiguration Enabled . . . . : Yes
Ipconfig - IP Address. . . . . . . . . . . . : 169.254.2.2
Ipconfig - Subnet Mask . . . . . . . . . . . : 255.255.255.0
Ipconfig - Default Gateway . . . . . . . . . :
Ipconfig - DHCP Server . . . . . . . . . . . : 169.254.2.1
Ipconfig - Lease Obtained. . . . . . . . . . : 2009年9月30日 10:31:01
Ipconfig - Lease Expires . . . . . . . . . . : 2009年10月30日 10:31:01
Dumping LSPs information
LSP - MSAFD Tcpip [TCP/IP]
LSP - MSAFD Tcpip [UDP/IP]
LSP - MSAFD Tcpip [RAW/IP]
LSP - RSVP UDP Service Provider
LSP - RSVP TCP Service Provider
LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{3464EA89-9685-471B-8FE8-EE2D25FCBC6A}] SEQPACKET 5
LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{3464EA89-9685-471B-8FE8-EE2D25FCBC6A}] DATAGRAM 5
LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{866BE39D-554F-4BBF-98F2-0091180C4196}] SEQPACKET 3
LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{866BE39D-554F-4BBF-98F2-0091180C4196}] DATAGRAM 3
LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{CE43D765-A272-4AE3-81A1-FF632C98E32F}] SEQPACKET 0
LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{CE43D765-A272-4AE3-81A1-FF632C98E32F}] DATAGRAM 0
LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{4FF1138A-C4B9-43E6-A166-B0CC91EDD3C5}] SEQPACKET 1
LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{4FF1138A-C4B9-43E6-A166-B0CC91EDD3C5}] DATAGRAM 1
LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{3FA20D8B-85D0-414D-9834-B1F6DC0992CA}] SEQPACKET 2
LSP - MSAFD NetBIOS [\Device\NetBT_Tcpip_{3FA20D8B-85D0-414D-9834-B1F6DC0992CA}] DATAGRAM 2
Dumping NSPs information
NSP - Tcpip
NSP - NTDS
NSP - Network Location Awareness (NLA) Namespace
Dumping NDIS information
Listing Network Protocols
---ネットワーク モニタ ドライバ
------Binding Path 1
---------Bluetooth Personal Area Network from TOSHIBA
------Binding Path 2
---------Intel(R) PRO/100 VE Network Connection
------Binding Path 3
---------WAN ミニポート (ネットワーク モニタ)
---PPPoE (Point to Point Protocol over Ethernet)
------Binding Path 1
---------Bluetooth Personal Area Network from TOSHIBA
------Binding Path 2
---------Intel(R) PRO/100 VE Network Connection
---Point to Point Tunneling プロトコル
---レイヤ 2 トンネリング プロトコル
---リモート アクセス NDIS WAN ドライバ
------Binding Path 1
---------直接パラレル
------Binding Path 2
---------WAN ミニポート (PPPOE)
------Binding Path 3
---------WAN ミニポート (PPTP)
------Binding Path 4
---------WAN ミニポート (L2TP)
------Binding Path 5
---------RAS 非同期アダプタ
---NDIS Usermode I/O プロトコル
------Binding Path 1
---------Bluetooth Personal Area Network from TOSHIBA
------Binding Path 2
---------Intel(R) PRO/100 VE Network Connection
---Message-oriented TCP/IP Protocol (SMB session)
---WINS Client(TCP/IP) Protocol
------Binding Path 1
---------インターネット プロトコル (TCP/IP)
---------Windows Mobile-based Device #2
------Binding Path 2
---------インターネット プロトコル (TCP/IP)
---------Bluetooth Personal Area Network from TOSHIBA
------Binding Path 3
---------インターネット プロトコル (TCP/IP)
---------Intel(R) PRO/100 VE Network Connection
------Binding Path 4
---------インターネット プロトコル (TCP/IP)
---------WAN ミニポート (IP)
---インターネット プロトコル (TCP/IP)
------Binding Path 1
---------Windows Mobile-based Device #2
------Binding Path 2
---------Bluetooth Personal Area Network from TOSHIBA
------Binding Path 3
---------Intel(R) PRO/100 VE Network Connection
------Binding Path 4
---------WAN ミニポート (IP)
Listing Network Services
---Wireless Zero Configuration
---Steelhead
---ダイヤルアップ サーバー
---リモート アクセス接続マネージャ
---ダイヤルアップ クライアント
---Microsoft ネットワーク用ファイルとプリンタ共有
------Binding Path 1
---------Message-oriented TCP/IP Protocol (SMB session)
------Binding Path 2
---------WINS Client(TCP/IP) Protocol
---------インターネット プロトコル (TCP/IP)
---------Windows Mobile-based Device #2
------Binding Path 3
---------WINS Client(TCP/IP) Protocol
---------インターネット プロトコル (TCP/IP)
---------Bluetooth Personal Area Network from TOSHIBA
------Binding Path 4
---------WINS Client(TCP/IP) Protocol
---------インターネット プロトコル (TCP/IP)
---------Intel(R) PRO/100 VE Network Connection
------Binding Path 5
---------WINS Client(TCP/IP) Protocol
---------インターネット プロトコル (TCP/IP)
---------WAN ミニポート (IP)
---QoS パケット スケジューラ
------Binding Path 1
---------Bluetooth Personal Area Network from TOSHIBA
------Binding Path 2
---------Intel(R) PRO/100 VE Network Connection
------Binding Path 3
---------WAN ミニポート (IP)
------Binding Path 4
---------WAN ミニポート (ネットワーク モニタ)
---Generic Packet Classifier
---アプリケーション層ゲートウェイ
---NetBIOS インターフェイス
------Binding Path 1
---------WINS Client(TCP/IP) Protocol
---------インターネット プロトコル (TCP/IP)
---------Windows Mobile-based Device #2
------Binding Path 2
---------WINS Client(TCP/IP) Protocol
---------インターネット プロトコル (TCP/IP)
---------Bluetooth Personal Area Network from TOSHIBA
------Binding Path 3
---------WINS Client(TCP/IP) Protocol
---------インターネット プロトコル (TCP/IP)
---------Intel(R) PRO/100 VE Network Connection
------Binding Path 4
---------WINS Client(TCP/IP) Protocol
---------インターネット プロトコル (TCP/IP)
---------WAN ミニポート (IP)
---QoS RSVP
Pinging Desktop gateway 172.16.13.254 started
Ping echoed successfully
Pinging Device 169.254.2.2 started
Ping echoed successfully
PC とデバイスとの接続を確立できません。接続に関する一般的な問題の最新の解決策を入手してください。詳細については、次のリンクをクリックしてください。
http://go.microsoft.com/fwlink/?LinkId=65257
デバイスが切断された可能性があります。デバイスを PC に接続してください。
ActiveSync is performing a sync, please wait......
ActiveSync ログ ファイルの検索中
No errors found in ActiveSync log file
Exiting
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